privacy

PRIVACY POLICY

At boscia, we take your privacy seriously and want you to understand how we collect, use and disclose information. This boscia Privacy Policy describes our practices regarding the collection, use and disclosure of personal information from those who use the website or application operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the website or application, you acknowledge that you have read and understand this Privacy Policy.

What information do we collect?

We may ask you to submit personal information for certain features such as promotions, newsletter subscriptions, order processing, sweepstakes, surveys, etc.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

If you reside in the United States, you may also elect to provide us with your telephone number to receive SMS messages from us. You can update or delete any of the addresses you add to your account.

What information is automatically collected and used? 

Browser:

Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the website or application through a mobile device. We use this information to ensure that website or application functions properly.

Cookies:
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our website services may not function properly. However, you can still place orders by contacting customer service. To learn more about cookies, please visit http://www.allaboutcookies.org.

Pixel tags, web beacons, clear GIFs, or other similar technologies: 

These may be used in connection with some service pages and HTML formatted email messages to, among other things, track the actions of users and email recipients, measure the success of our marketing campaigns, and compile statistics about service usage.

IP Address: 

Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the website or application, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating service usage levels, diagnosing server problems, and administering the website or application. We may also derive your approximate location from your IP address.

Device Information: 

We may collect information about your mobile device, such as a unique device identifier, to understand how you use the website or application.

What do we use your information for?                                 

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • We may share your Personal Information with third-party service providers we engage to help us administer and operate boscia.com, to process and fulfill your orders, and to communicate with you. The types of vendors to whom we entrust Personal Information include: (i) IT services, including hosting boscia.com; (ii) communications service providers who help us send newsletters and other marketing emails and SMS messages; (iii) partners with whom we offer a co-branded or co-marketed promotion (iv) payment processing and order fulfillment services; and (v) providers of customer support services. These service providers have access to your Personal Information only for the purpose of performing services on our behalf

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, promotions, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?                           

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Analytics
We and our analytics partners use cookies on this site to improve our service, perform analytics, personalize advertising, measure advertising performance, and remember website preferences. By using our site, you consent to these cookies.

Google Analytics
We use "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit Google Analytics.

Google Analytics Terms of Service

General Data Protection Regulation (GDPR)

Under the General Data Protection Regulation, if you are a European resident, you have the right to access what data we have collected and request erasure or rectification of the data. If you would like to exercise this right please email customerservice@boscia.com.

Notices and State-Specific Rights

Use by Minors

We do not knowingly collect or solicit personal data from individuals under 18 years of age, and we do not allow individuals under 18 years of age to use the website or application without the consent of their respective parents or legal guardians; if you are an individual under the age of 18, please do not attempt to register for or otherwise use the website or send us any personal data without the consent of your parent or legal guardian. If we learn that we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided us with personal data, please contact us as explained below under CONTACTING US.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, residents may request access to and deletion of certain personal information, to make requests regarding these rights, please contact us via email or phone number listed below.

How do you make changes to your personal information?

If you would like to review, correct, update, restrict, or delete your personal information, please contact us as described in the CONTACTING US section. We will respond to your request as soon as reasonably practicable and no later than one month after receipt.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
By using our site, you consent to our privacy policy stated entirely on this page.

Data Retention
Our retention periods for personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose. 

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contacting Us
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your Personal Information, you can contact us at customerservice@boscia.com. You may also write to us at the following address:

boscia
14450 Myford Road
Irvine, California
92606

1.888.635.8884
customerservice@boscia.com


If we need, or are required, to contact you concerning any event that involves your Personal Information we may do so by e-mail, telephone, or mail, at the email or mail supplied by you when opening an account at the boscia.com or if applicable, at the telephone number you may have provided when signing up to receive SMS messages.

Last updated April 14, 2022